INFO

How can I make a purchase?

Before you make a purchase, we recommend you to read the Term & Conditions of our service.
Select the products you are interested in and simply add the product into the shopping cart. This can be done by clicking the “Add to Cart” button. In the shopping cart you can also remove products. 
After you have added an item to the cart, you can continue shopping or proceed to the checkout by clicking on the sign “Cart” on the right upper corner of the site. If you are sure that you’re done for shopping, click the button “Check Out”.
Fill out the necessary fields with your address and contact information. Then click “Continue”. Select payment methods and fill in the necessary information, then click “Continue”. By clicking “Place my order” you confirm to the Terms & Conditions and the transaction will be finalised.

RETURNING AN ITEM

If you are returning an item from an order with a value over 500 €, the return is for free. Please follow these steps:
1. Please contact us via email at shop@maritilison.com to inform us about your wish to return the product and for receiving specific instructions. When emailing us, please state your order number, your reason for return and if a refund or exchange is preferred. Please inform us about your return in 14 days.
2.  After our confirmation, please prepare the items for return pick up. All garments have to be in their original packaging and have original labelling on them. We do not accept returns with removed labels.
3.  Fill in the return sheet and based on the instructions received from us by e-mail, contact the shipping company to let them to collect the package. The returning items have to be shipped in 14 days after you have received our confirmation e-mail with the return shipment details.
4. We will contact you after we have inspected the returned items and we will inform you about the status of your reimbursement.

If you are returning an item from an order with a value under 500 €, the return costs are to be covered by the client. Please follow these steps:
1. Please contact us via email at shop@maritilison.com to inform us about your wish to return the product and for receiving specific instructions. When emailing us, please state your order number, your reason for return and if a refund or exchange is preferred. Please inform us about your return in 14 days.
2.  After our confirmation the returning item has to be shipped in 14 days. You can choose the shipping option most suitable for you, but we highly recommend using a trackable and insured shipping service. All garments have to be in their original packaging and have original labelling on them. We do not accept returns with removed labels.
3. We will contact you after we have inspected the returned items and we will inform you about the status of your reimbursement.